REFUND AND RIGHT OF RETURN POLICY
To receive a refund, you must contact us by email at softwarecaduk@gmail.com within 30 days of purchase. You must provide us with the order number and the licence key number.
If you report a faulty product to us, we will diagnose the fault within 24 hours and suggest steps to resolve the problem.
If we can't fix the fault, you will receive a replacement product or a full refund. If you ask us for help and we can't fix a technical problem, we promise to give you a full refund. It takes 5-10 working days to process the refund.
Please note that all licences sold by SOFTWARECADUK are valid for a single PC and cannot be transferred to another PC.
Software compatibility is entirely the responsibility of the customer as we sell the licences. All software is supplied by Microsoft and is copyright protected, therefore no refunds will be made for software compatibility.
Defective keycodes will be replaced or refunded at the customer's option. Defective codes can only be verified by us with the issue of Microsoft PID Checker.
Licensed Software is not responsible for local computer problems that may prevent the normal operation of software.
All products sold by softwarecaduk include a 1-year warranty for PC reinstallation and reset as well as free chat/email support.
In order to deliver the goods immediately, as we do, we require express consent so that we do not withhold the goods for the 30-day cooling-off period. Remember that the consumer loses the right to cancel the contract once they have given their express consent to commence delivery of the digital content. However, rest assured that this is a legitimate fulfilment and that our only concern is your satisfaction; therefore, we will support any order without requesting cancellation based on this point.
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CORPORATE FOOTPRINT
BUSINESS ADRESS: 21 PETERSHAM Ln, South Kensington, London SW7 5PY, Regno unito SOFTWARECADUK@GMAIL.COM