TERMS AND CONDITIONS

Article 1

Ownership of the website and premises

These General Conditions of Contract and Supply, drawn up pursuant to Legislative Decree no. 70/2003 and Legislative Decree no. 206/2005, govern the sales services on the softwarecaduk.com  website and are agreed between the company Licencesoftware.com (hereinafter also referred to as the "Company") softwarecaduk@gmail.com, and the person(s) (hereinafter also referred to as the "User") who consult the pages of the website softwarecaduk@gmail.com (hereinafter also referred to as the "Site") and use the services made available on the Site for the purchase of products via computer.

The Company and the User are also jointly referred to as the "Parties".

The Site is managed by the Company and enables the purchase of products marketed by the Company.

These General Terms and Conditions are binding between the above-mentioned Parties and apply to all users who purchase one or more products offered on this website.

Users who use the services offered on this website confirm that they are aware of and accept these terms and conditions.

With the exception of mandatory legal provisions, the User agrees that, for the purposes of these Terms and Conditions, all contracts, notices, announcements and other communications transmitted in electronic form shall fulfil the written form requirement if this is required by law.

Article 2

Subject matter of the contract

These General Terms and Conditions bind the parties and relate to the purchase of products offered for sale on the Website.

The Company offers ESD licences for sale via the Website.

Article 3

Prices

The prices on the Website are clearly indicated in euros and include VAT.

Prices may change over time, but do not affect the price charged to the user at the time of purchase, nor do they create new price rights for the user.

Exceptions to this are cases in which the prices quoted are disproportionate to the normal market value due to material errors.

Article 4

Conditions of purchase

To purchase the Products referred to in Article 2, the User must add the selected Products to the shopping basket, then enter their details for the shipment of the Products ordered, accept these General Terms and Conditions and the Website's Privacy Policy and make payment within the terms provided for therein.

Payment must be made in one lump sum using the methods available on the Website, including payment via PayPal, Amazon Pay, Google Pay or payment by credit or debit card.

If the user chooses to pay via PayPal, Amazon or the Google platform, their browser will be redirected to a page on the server at the time of payment.

If the user chooses to pay by credit card, they must ensure that the issuing bank is authorised for internet purchases.

The payment transaction is considered a purchase offer.

The purchase is considered finalised as soon as an email containing the software activation key and installation instructions has been sent to the address provided by the user during the purchase process.

In the event of problems with the purchase process and/or errors in the compilation of the data, the user can contact the following e-mail address: softwarecaduk@gmail.com The Company will verify compliance with the procedure described in the previous points and will finalise the purchase if there are no legitimate reasons.

In the event of errors in the compilation, the Company shall not be liable for delays in the delivery of the products.

The concluded and executed purchase contracts are stored telematically on special devices of the Company.

Article 5

Promotional codes

A user who has received a promotional code for use on the website via newsletters, social networks or authorised promotional websites can enter this code during the checkout process. Each code has a start and end date of validity and this period cannot be extended in any way.

Article 6

Customer service

Customer service is available

via the telephone switchboard - Monday to Saturday from 8am to 8pm;
via the digital assistant on the WhatsApp channel or by filling in the form available on the website - 24 hours a day, 7 days a week, including public holidays.

Article 7

Conditions of sale and use of the Website

The purchase by the User implies that he/she is aware of and accepts these General Terms and Conditions.

There is no obligation between the User and the Company and therefore no sales contract can be considered concluded if, during the compilation of the order, for reasons attributable to both the User and the Company, there are obvious and recognisable errors or inaccuracies, such as - by way of example only and not limited to - errors or inaccuracies in relation to the User's data (including the e-mail address provided for delivery) or in relation to the identification and/or selection of products and/or relative quantities and/or relative prices.The Company reserves the right to verify the accuracy of the prices of the products added to the basket and ordered by the User before sending the software activation key and installation instructions, and reserves the right to cancel the order in the event of a pricing error.

In addition, in the event of delivery difficulties, the User will be notified to the e-mail address provided for delivery in order to make direct contact and find an alternative method of delivery of the product or obtain a full refund of the amounts paid.

The User undertakes to indemnify the Company and its suppliers against any loss, damage, liability, adverse consequence or expense in any way connected with any claim against the User arising from the User's use in any way of materials from the Website in breach of applicable legislation, the rights of third parties or the provisions of these Terms and Conditions.The User is solely and exclusively responsible for all consequences (legal or non-legal) arising from the User's use of the products sold by the Company. The User cannot make any claim, liability or claim for damages against the Company and its suppliers as a result of the service offered.

The company guarantees that the products supplied meet the legal requirements for use, reliability and durability.

The User undertakes to check the product(s) upon receipt and, if one or more products do not correspond with the order, the User must inform the Company within 14 days of receipt of the order by e-mail: softwarecaduk@gmail.com

Article 8

Dispatch of orders

Products will be dispatched within a maximum of _ working days from the date of purchase.

Article 9

Right of withdrawal

The parties jointly agree that there is no right of withdrawal if the user is not a consumer.

The user/consumer can exercise his right of withdrawal within 14 days after the date of purchase by writing to the following e-mail address: softwarecaduk@gmail.com

The user declares that, in the case of the purchase of digital products that are not supplied on a tangible medium, he waives his right of withdrawal as soon as the execution and use has begun, as provided for in art. 59 letter o of Legislative Decree no. 206 of 2005.

In all other cases, the relevant communication must be sent before the expiry of the 14-day period in order to exercise the right of withdrawal.

If the user has chosen to have the products requested in an order delivered in several shipments, the period for exercising the right of withdrawal begins with the delivery of the last product.

Once the product has been received by the company, it will be refunded using the payment method chosen by the user when placing the order.

Finally, it should be noted that the user is not entitled to withdraw in the following cases

The occurrence of circumstances beyond the Company's control, such as damage due to unforeseeable circumstances or force majeure.

Article 10

Obligations of the company

The company is not liable for damages that are not a direct and immediate consequence of the breach of contract.The Company shall not be liable in any way for the fulfilment of obligations by third parties who may offer commercial guarantees in relation to the products offered for sale on the Website.

The Company reserves the right to block access to the Website in the event of a breach of the legal provisions in force and/or of these Terms and Conditions.

In addition, the Company shall not be liable for delays or failure to fulfil contractual obligations, or for delays, inefficiencies or interruptions to the Website if one or more of these problems are due to unforeseeable circumstances or force majeure.(The causes that may lead to a suspension, delay or other non-fulfilment of the contractual obligations and for which the Company is not responsible include, but are not limited to the following, by way of example only and NOT exhaustively, disruptions to telephone and/or electricity lines and/or the Internet network; disruptions to software, hardware and/or hosting services; interruptions and/or suspensions due to legal provisions, even in exceptional cases, or due to acts of Italian or foreign authorities; tampering or interference by third parties with the services or equipment used by the Company in the manufacture of the Products; improper use of the Platform by the Users malfunctions of the connection devices used by the Users; non-compliance and/or obsolescence of the devices or programmes used by the Users; malfunctioning of the Services, loss of data, accidental disclosure of personal or sensitive data not attributable to the conduct of the Company and any other type of damage caused by attacks by hackers, thieves, hackers and/or viruses).

Article 11

Privacy policy

The company's information and rules on the processing of personal data can be found on the Privacy Policy page at the bottom of the website's home page.

Article 12

Language, applicable law, dispute resolution and jurisdiction

These General Terms and Conditions are drafted in Italian.

Without prejudice to the rights of consumers, all disputes shall be subject to the exclusive jurisdiction of the Italian courts.

The user/consumer who is habitually resident in the European Union may avail himself of the additional protection offered by the mandatory provisions of the country in which he is resident.

The user/consumer has access to an online dispute resolution platform set up by the European Commission, accessible via the following link: https://ec.europa.eu/consumers/odr/.

Article 13

Links to external websites

The links and links to external websites provided by the Company are for information purposes only.

The company cannot accept any responsibility for the use of external websites.

The inclusion of external links does not imply any association with them, nor any responsibility for the correct handling of data in accordance with the privacy policy or other information provided by the user/customer on external websites.Article 14

Duration and amendments

These General Terms and Conditions shall remain valid and effective until they are amended and/or supplemented by the Company.

Any amendment to these Terms and Conditions shall take effect and be binding on the User from the date of their publication on the Website and shall apply to sales made from that date.

Any changes to these Terms and Conditions resulting from the need and/or updating of regulations will be published on the Website to draw the User's attention to them.

Article 15

Final provisions

The clauses that for any reason whatsoever are to be considered wholly or partially null and void and/or ineffective shall not affect the other provisions of the present contract, which shall remain valid and effective between the parties.

The Company may, at any time and without prior notice, disable the User's access to the Website or suspend the sale of Products if the User fails to comply with one or more of these contractual clauses or voluntarily breaches this Agreement through misconduct, without the User being able to claim damages and/or compensation of any kind and/or reimbursement of any sums.

In the event of a breach of the present contract by the User, the Company's failure to act shall in no case constitute a waiver of action.Article 16

Notifications and complaints

All communications and/or complaints from the User to the Company should be sent to the following e-mail address: softwarecaduk@gmail.com